Frequently Asked Questions

Will the PetCres line be expanding?

Yes! Join our e-mail list for updates about future products.

Do you make product donations?

Sure do! We love contributing to pets and pet owners who have a passion for pet safety and protection. Please submit your donation requests here.

What is Subscribe & Save?

As a subscriber, you will receive 15% off your first purchase. You will be the first to receive exclusive offers, discounts, and the latest news to keep your pets up to date with the latest products and gadgets.

Do you ship outside of US?

We do not currently ship outside of the United States, however we are working on expansion into Canada and other countries very soon!

Online Orders

Online orders for shipment within United States are shipped through various carriers included UPS. We are able to ship to PO boxes, Puerto Rico, Guam, the U.S. Virgin Islands, and to the Military APO/FPO via USPS but please allow an additional 7-12 business days. We are unable to ship internationally.

Return Policy

Per our PetCres Satisfaction Guarantee, if for any reason, you or your pet aren't 100% satisfied with our products, please reach out to for additional support. We would love the opportunity to make it right. 

Please note, our PetCres Satisfaction Guarantee does not cover any issue regarding shipping delays or customer ordering errors. 

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